Last updated on Feb 28 at 07:28pm HST
As of 2026, Trustname domain registrar, hosting, and email services are still operating in Beta. We are continuously improving infrastructure stability, monitoring coverage, and service transparency to provide a more resilient and secure experience for our customers.
⏱ Incident Response Time
Under normal operating conditions:
※ Most incidents are investigated and resolved within 2 hours;
※ During weekends or public holidays, response and resolution times may be longer due to reduced operational staffing.
Please note that occasional temporary errors and brief service degradations may occur while systems are being optimized during the Beta phase. Not all minor events may be immediately reflected on the Status Page.
If you experience a critical or urgent issue, please contact our support team directly for prompt assistance. We appreciate your understanding as we continue strengthening the Trustname platform.